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My promo code didn't work

Here are some important things to know about promotions:

- Promotions are included in the price you see before requesting-- look for a stikethrough on the displayed price
- If you're not sure if your promo applied, check your receipt for the Promotions line item
- You must enter the promo code before the trip for it to apply
- Promos can have expiration dates
- Some promos only apply in specific areas
- You can see the details of your promotions in the "Payment" section of your app menu

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NOTE ON AUTHORIZATION HOLDS
You may see a pending charge on your payment account for the full fare. Learn more about authorization holds in the article below:
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REFERRAL PROMO CODES
Check out the following article to learn more about invote codes you can send or receive from others:
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WAS YOUR CODE A BUSINESS VOUCHER?
Vouchers work differently than promo codes. See the following article to learn more:
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