I had a food safety issue with my order

Merchants and delivery people are expected to adhere to food safety regulations and industry best practices when preparing or otherwise handling your order.

Please chat with us if your order:

  • Did not follow the allergy or dietary restrictions you communicated
  • Posed a potential food safety risk
  • Resulted in a food-related illness or injury

We’ll review the details of your issue and follow up accordingly. We may also need to inform the merchant of your report to help solve this issue.

Chat support may not be available in all markets. If you need help, please log in and contact us through the app.

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Contact support

Contact support