I was charged a vehicle damage fee

Drivers maintain their vehicles in order to provide riders with a safe, comfortable trip.

Riders are responsible for any damage they cause to the interior or exterior of a vehicle, such as damage to upholstery or body components. Damage fees are paid in full to the vehicle’s driver.

If you are charged a vehicle damage fee, you’ll receive an updated trip receipt with a reason for the adjustment.

If you feel this charge is inaccurate or unfair, please let us know by providing details in the field below.

If you were charged a cleaning fee, please use the link below.