Promotions generally require you to go online and complete trips. To qualify for these rewards, you must meet certain criteria as described in the offer. Take a look at the common requirements for promotions:

Minimum number of completed trips

• Trips must be completed from the pickup spot to the destination.
• Trips canceled by either you or the rider don’t count.

Online hours

• Counted to the minute while you are online.
• Applies whether you’re on trips, heading to pickups, or waiting for requests.

Note: If the promotion specifies certain days or times, only online hours within these periods count.

Trips per hour (TPH)

• Calculated by dividing completed trips by online hours during the promotion (e.g., 6 completed trips in 3 hours equals 2 trips per hour)
• Canceled trips are excluded

Earnings Based

• Based on the amount of earnings a driver generates in a trip or set of trips
• Typically refers to a specified time period (eg., 1 hour, 1 day, or 1 week)

Acceptance rate

• Determined by dividing accepted trips by the total trip requests sent to your device.

Opt-in requirements

• Some promotions may ask you to opt-in before the promotional period.

Location-based trips

• Trips starting in a designated area, determined by the rider’s request location, not your location when accepting the trip.
• Trips beginning outside the specific area don’t qualify.

Remember, each promotion has specific criteria. Ensure you understand and fulfill these to take advantage of promotional offers.

Completed trips

• Some promotions require you to complete a certain number of trips. A trip is counted if you successfully bring a rider from pickup location to destination. Any trip canceled by you or your rider won’t be counted.