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新型コロナウイルス感染症 (COVID-19) によるサポートの応答時間の遅延

Due to developments related to COVID-19, some of our support centers in impacted zones are currently unavailable.

Our teams are working to respond to all incoming requests as soon as possible, and are prioritizing safety and urgent concerns.

You can still reach out to us at any time via messaging in the Uber Driver app for 24/7 support, but our phone support will be limited. Our updated business hours for phone support are detailed below:

Business Hours for reaching Phone Support:
Monday - Friday
10 AM - 8 PM Eastern Standard Time

The safety and well-being of everyone who uses Uber is always our priority. We are actively monitoring the COVID-19 situation and want to thank you in advance for helping to keep our community safe.

We apologize for any inconvenience and appreciate your patience.

Please visit our website for more information about Uber's response to COVID-19.
If you need help with any of the issues below, use these links for a faster response: