If you have a question about documents, see Uploading documents for possible solutions.
If you are still unable to resolve your issue with the link above, you can sign in and book an appointment in the Greenlight Hub.
To ensure we can prevent overcrowding and support you safely, please don’t visit the Greenlight Hub without booking an appointment. Also, we respectfully ask that you do not book an appointment or visit us in person if you’re feeling unwell or experiencing possible COVID-19 symptoms.
Book an in-person appointment by selecting Schedule an appointment.