I Need to Update the Information on my Application

Updating name

Please contact us below to update your name on the application. You’ll need to show one legal document to proceed with the update.

Updating email address or phone

You can update your email address and/or phone number from the Driver app by following the steps below:

  1. Go to the menu button (three lines) on the top left corner.
  2. Tap “Account.”
  3. Tap “Edit Account.”
  4. Enter your new email address or phone number.
  5. Enter the verification code or your current password to confirm.

Getting the verification code

  • Phone number: You’ll get a verification code via text message.
  • Email (iOS only): We’ll email a verification code to your new email address. If you don’t receive an email, please check your spam or junk folders and the spelling of your email address before requesting another code. If you’re still not receiving the verification code, tap “I’m having trouble”.

Updating home address

There currently isn’t a way to go back to the application and update your address after submitting it. If your card is going to your old address, you can contact Branch from the Uber Pro Card app by following these steps:

  1. Go to the Account tab.
  2. Tap “Support” at the top right corner.

If Branch isn’t able to update your address, you can request a new card from the Uber Pro Card app.