To address the issue with your trip fare, let us know how we can help by reviewing and selecting the most relevant option from the list below.
If you believe that you were unfairly charged a wait time fee, please select:
If you are concerned about the route taken by your driver (or about the trip fare being higher than expected due to the route taken), please select:
If you believe that you were charged more than once for a trip, please select:
If you believe that you were incorrectly charged a cancellation fee, please select:
If you believe that someone else took the trip you requested and that you were still charged for the trip, please select:
If your trip fare does not match the upfront price you were shown when you requested your trip, please select:
* Time and distance pricing does not apply to Uber Reserve, which is paid as an upfront fare.