メール、SMS、プッシュ通知が届かない

Uber からのメール、SMS、プッシュ通知を管理するには、下のページにアクセスして表示された手順を実行してください。ページ下部に、SMS とプッシュ通知を更新する手順が表示されます。

NOTE: You can't unsubscribe from transactional messages, including trip receipts and support responses.

ISSUES RECEIVING SMS MESSAGES
If you're having issues receiving SMS messages, make sure:
- You're in an area with good cell reception.
- Your phone number is entered correctly in the Uber app.
- You're subscribed to SMS notifications from Uber. To subscribe, follow the steps in the "Manage notification preferences" link above.

If you're still having issues receiving SMS messages or resubscribing to Uber notifications, please let us know here by starting a 'chat with us'.

We ask that you give us some additional info so we can confirm your identity. This helps us keep your account secure.

Uber may retain this information, and other elements of this interaction, in accordance with our Privacy Notice and Terms of Use.