紛失物の件でドライバーと連絡が取れなかった

If more than 24 hours have passed since you’ve tried contacting your driver about a lost item, or if this an emergency, chat with us below so we can try to help.

Note:

• A $20 fee is charged to your account once your lost item is returned to pay the driver for their time.
• Drivers are independent contractors. Neither Uber nor drivers are responsible for the items left in a vehicle after a trip ends. We’re here to help, but can’t guarantee that a driver has your item or can deliver it to you.
• By providing us permission to share the best phone number to reach you, you understand that Uber will share this exact phone number with your driver for this trip and the driver may then contact you directly through that phone. Your driver will then have this number indefinitely and/or as long as they choose to retain it.

忘れ物がすぐにお手元に戻ることを願っておりますが、降車後に車内に残された所持品については、Uber もドライバーも責任を負うことはできませんので、ご了承ください。Uber は忘れ物回収のお手伝いをしますが、ドライバーは独立した契約者であるため、ドライバーによる忘れ物の回収、または忘れ物の受け渡しを保証することはできません。