Creating a Virtual Restaurant through Uber Eats lets restaurant owners host a separate store concept within an existing brick and mortar store on Uber Eats.
Once activated, customers see two stores on the Uber Eats app they can order from: your physical store menu and your virtual restaurant menu.
Each Virtual Restaurant has a unique name, listing, and endorsement in the Uber Eats app that links back to the physical, parent store (you!). This way, your customers will always know where their food is coming from.
This program allows you to create new brands and deliver new cuisines to customers, without the risk and expense of opening another physical location.
A Virtual Restaurant must be run out of an existing kitchen licensed by the state to sell food.
Create your own concept or work with the Uber Eats team to build a menu that best utilizes your existing equipment, operations, and staff, and most importantly, makes you money!
Get in touch
Reach out to support at restaurants@uber.com. Be prepared for support to gather the following information:
There will also be a need to sign some updated agreements before your virtual restaurant is brought online.
Go live
Once you reach out to support with all of this information and signed documents, we will begin the process to launch your Virtual Restaurant as a new restaurant in the Uber Eats App, putting your ingredients and in-demand dishes in front of hungry customers.