Prohibited or illegal items for 「Uber Courier」 Deliveries

Uber Courier Users may not send the following items:

  • Tobacco, tobacco products, vaping products or similar items

  • Items with alcohol concentration above 60% (inclusive), such as alcoholic beverages and disinfectant alcohol items

  • Alcohol beverages that will be delivered to another prefecture from the pickup location where Uber Courier user does not have an appropriate license for such delivery

  • Weapons or explosives

  • Illegal items (items that are illegal to possess, transfer, sell, transport), regulated items unless expressly permitted, counterfeit goods (including those of uncertain authenticity), items infringing on third-party intellectual property rights, stolen goods, and other items acquired through illicit means, items which may be used for criminal or illegal activities, items considered child pornography or similar, and other adult-related items

  • Hazardous materials/goods (e.g. flammable, poisonous, explosive), including paints or adhesives containing a flammable liquid, substances and material identified as ‘dangerous goods’ in any laws or regulations in Japan.

  • Fireworks

  • People or animals including Endangered Species or parts thereof; regulated plants (e.g. noxious weeds, plants, prohibited seeds)

  • Highly perishable food or beverages such as raw meat or dairy products

  • Money; gift cards; lottery tickets; coins; travelers cheques; bank checks, promissory notes, stock certificates and other securities of any kind; platinum, gold or silver, manufactured or otherwise; jewels; other articles of high intrinsic value; or precious stones (all valuable natural mineral stone, silica or substances extracted from the group, whether in its natural state or refined, processed, set or treated)

  • Pharmaceuticals under the Act on Securing Quality, Efficacy and Safety of Products Including Pharmaceuticals and Medical Devices

  • Designated substances under the Act on Securing Quality, Efficacy and Safety of Products

  • Medical waste (e.g. syringes, used bandages, etc), blood or bodily fluids

  • Items requiring permits or license for sale or distribution, for which Uber Courier User does not have permission or license to sell and/or send

  • Letters and any other documents which are difficult to replace (examination admission tickets, passports, vehicle inspection certificates, and other tickets)

  • Parcels containing items totaling more than 10,000 JPY (tax included)

  • Manuscripts, original drawings, tapes and film which cannot be reproduced

  • Items with safety or hygiene issues, and any other items such as unsanitary items, which pose the risk of damaging other parcels

Delivery Partners may cancel a 「 Uber Courier」 request if they have difficulty lifting any items. The following guidelines detail the maximum sizes and maximum weight for delivery:

Maximum item size (largest of height, width or length)

  • Walker/bicycle/motorbike = 45cm x 45cm x 30cm or less

Weight limit for items

  • Walker/bicycle/motorbike = 8kg or less

Can we help with anything else?