We understand how frustrating it can be to find an issue with your account. If your credentials are in use by a third party or you can’t log in, please visit the pages below:
To change your personal details on the Uber App (like your name, phone, or email) you can do so here: Manage your accoun. Select** Personal info**, to manage your updates and tap Save or Update. Uber may send a verification code to confirm the update.
Click on Find my account on the login screen and you will be shown the accounts logged in your device previously. If none of them are yours, you’re also able to try using your drivers license to look up your account. If there are more than one account, then a screen with a selection will be shown on how you would like to verify your account.
If the driving/delivery account is active and updates should be done there to reflect on the Rider’s profile. Check if you have an account to drive or deliver by clicking here. As soon as you access the page and sign in, if the next step prompts you to upload your driver’s license, it confirms that you have an active account.
It’s always recommended to check the spelling of your email and make sure you’ve entered your new phone number correctly. If after all these checks, you’re still getting an error message when attempting to update your mobile phone number or email address, or if you’re not receiving the verification code, let us know here: