Background check issue help

Your account profile must include documents such as a driver’s license and car registration (they must be uploaded through the application) and other documents such as inspection and car insurance (they are not uploaded to the application).

All documents must be valid.

Follow the link below to find out more information on how to upload your documents:

Document review time may take up to 48 hours from the time they are uploaded.

If you are still having trouble processing documents, or with your account status, please fill out the form at this link.