Questions about security checks

Your Safety Check with Uber

  • Process Overview: Every Driver with Uber undergoes a Safety Check process.
  • Wait Time: Once you’ve applied, please allow up to 7 business days for the process to be completed.
  • Communication: If there are any delays or we need more information, we will contact you by email or message.
  • Support Center: Note that our Support team does not have access to the details of your Safety Check and cannot alter the outcome.
  • Next Steps: If you don’t have your results after 7 days or if you believe there has been an error in completing your Safety Check, please schedule a follow-up.
  • Assistance: Our specialists are ready to help if you’ve encountered any issues.

For further guidance or if you have questions, don’t hesitate to reach out for support.