Report an inappropriate behavior by Delivery partner

■ Please use the form below to provide us with feedback about Delivery partners or Uber.

If your concern applies to following scenarios, please jump to the relevant help page.

• Never received order
• Issue with food taste or quality
• Wrong or missing items
• Delivery partner in a different vehicle

■ Report an accident with Delivery partner

■ We’ll get back to you during business hours.

• Business hours: 10 : 00 - 22 : 00, Open 24/7

• Message support is usually responded to within 1-2 days.

  • It may take longer to reply on weekends or public holidays and depending on the nature of the enquiry.
  • Further delay may apply during New year holiday season.