Uber uses a data-processing technology to ensure the privacy of your phone number and your riders’ location information. Trip history in the app and driver portal shows a street name and enlarged location end points, but not specific addresses.
You can access the details you need to track your driver earnings, including timestamps and trip distance without compromising the riders’ privacy. Uber enables private communication through the app without sharing your real phone number with riders. We use this same technnology to protect the rider’s location information.
If you have questions about your account, please contact Uber Support.