Customer doesn’t have a valid ID for alcohol delivery
If a customer fails to present a valid government-issued ID when you’re delivering alcohol, you should not deliver the alcohol
You will receive compensation for your effort to return the alcohol to the store
Report missing ID scans for alcohol items
If you delivered an item that you suspect contains alcohol but the app didn’t prompt you to scan an ID, take action promptly by contacting Uber Support through the app and reporting the specific item in question
Your report helps us work with the store to correctly tag such items for future deliveries, helping ensure all alcohol sales are handled legally and safely