Location sharing

To make pickups and dropoffs easier, users can share their exact GPS location through your in-app navigation. This allows you to see the pickup or delivery location they entered in the app and their actual physical location so you can navigate directly to them.

Where should I navigate?

You should navigate to the pickup point location shown in the app. If you have difficulty locating the rider customer when you arrive, contact them to find the best meetup point.

How is the user’s location displayed?

The pickup or delivery point is displayed as a red pin. The user’s actual location displays in your app as a blue circle once you arrive at the location they entered in the app.

Why don’t I see a user’s location on every trip?

Users Riders aren’t required to share their GPS location. If someone’s location isn’t displayed in your app, they haven’t turned on location sharing.