If your app keeps freezing or crashing, try the following in the app:
Force quit
iPhone X or later
- From the home screen, swipe up from the bottom of your screen and pause in the middle of the screen.
- Swipe right or left to locate the Driver app.
- Swipe up on the Driver app’s preview to close the app.
- Reopen the app.
iPhone SE, and iPhone 8 and earlier
- Double tap the home button.
- Swipe up on the Uber app card.
- Reopen the app.
If you continue to experience issues, you can try to reset your network settings.
Reset network settings
This may result in all passwords being deleted.
Select Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.