My driver made an unrequested stop

Most Uber trip fares are calculated by time and distance. When you’re on a trip, we understand that you wouldn’t expect the driver to make unplanned or unrequested stops along the way.

If your driver made a stop during this trip that increased your fare or travel time, let us know below and we’ll look into it.

Time and distance pricing does not apply to Uber Reserve, which is paid as an upfront fare.