Switch the payment method for a past trip

You can change the payment method for trips less than 30 days old (60 days for business trips).

You can’t change the payment method for trips associated with a business profile that go against your company’s ride policy.

Additionally, the option to update the payment method for a family trip as the family organizer is currently unavailable. You’ll need to change the payment method selected for all trips in your Family profile, or adult family members in your Family profile can switch the payment method for the trip themselves.

To change your payment method after a trip:

1. Open the app and select Account
2. Select Trips, then the trip you want to update
3. Select Get Trip Help, then Switch the payment method for a past trip
4. Follow the prompts to change your payment method

To change your payment method during a trip:

1. In your app, select the white panel at the bottom of your screen
2. Select Switch next to the price and payment method
3. Select the correct payment method

You won’t be able to switch to or from Apple Pay, Google Pay, Paytm, American Express reward points, or cash (if you’re in a city that accepts cash as a payment option).

Having trouble changing your payment method?

Fill out the form below and we’ll be in touch to help.