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How Uber uses rider location information (iOS)

For Rides

Uber uses your device's location services to make it easier to get a safe, reliable ride whenever you need one. Location data helps improve our services, including pickups, navigation, customer support, and more.

If you're using an iOS device, you have 3 location settings to choose from:

- Always: We may collect location information from the time you open the Uber app until your trip ends or is canceled. This includes when your app is in the background.

- While using the app: We may collect location information when the app is visible on screen. If a feature needs your location in the background, we'll ask for your permission. You'll get a notice on screen if location is being collected in the background when you are in the "While Using" setting.

- Never: This option disables location services for the Uber app. You can still use the app, but you'll need to enter your pickup and dropoff locations manually. Location information will be collected from the driver during your trip and linked to your account, even if you have disabled location services for your app.

To manage location settings on your device:
1. Open your device's Settings
2. Tap "Privacy," then "Location Services"
3. Tap "Uber"
4. Select "Always," "While Using the App," or "Never"

For Bikes and Scooters

Uber uses your device's location services to make it easier to get a bike or scooter when you need one. Location data is critical to help keep you safe and provide customer support during and after a trip.

If you're using an iOS device, you have 3 location settings to choose from:

- Always: We may collect location information from the time you open the app until your trip ends or is canceled. This includes when your app is in the background.

- While using the app: We may collect location information when the app is visible on screen. If a feature needs your location in the background, we'll ask for your permission. You'll get a notice on screen if location is ever being collected in the background when you are in the "While Using" setting.

- Never: This option disables location services for the app and prevents you from using Bikes and Scooters. Location services must be turned on in order to use Bikes and Scooters.

Location information will also be collected from the vehicle in order to protect our assets, help keep you safe and provide customer support, and comply with local regulations, even if you are not using the app or it is in the background of your device.

To manage location settings on your device:
1. Go to your device Settings
2. Tap "Privacy," then "Location Services"
3. Tap "Jump"
4. Select "Always," "While Using the App," or "Never"

Sharing with Cities and Governments

In some instances, we're required to share information about the trips taken on our service with cities, governments and local transportation authorities.

To meet these requirements, we collect geolocation and timestamp data from the vehicles on our platform.

This data provides cities with information on where each trip starts, stops, and the route taken on the trip. None of the trip data we provide to cities is collected from your personal mobile device or directly identifies you, but the trip data could be identifiable to you, with some effort. In such cases, we will inform you prior to the trip.

Note: There are special circumstances, such as preventing fraud and responding to safety incidents, where Uber may collect background location for any rider in the "While Using" setting. A notice would appear in such a case.

We treat your location information in accordance with our User Privacy Statement.