My order is wrong

If you received the correct order but it had some wrong or missing items, please use the following link: Wrong or missing items.

If you didn’t receive your order (because it appears you received someone else’s order), let us know below. We’ll review and determine next steps. Please note that we will not be able to replace the order, but you may be eligible for a refund.

Photos help us understand what happened. Please attach a photo of the items you received and/or the receipt of the wrong order (check the delivery bag for a receipt).

For any safety concerns, click the below: