NOTE: Please raise your order-related concerns within 48 hours of order completion, late submission will not be accepted.
If your order was missing some items but you received the correct order, please follow the ‘Wrong or missing items’ link.
If you didn’t receive your order (because it appears you received someone else’s order), let us know below. We’ll review and determine next steps. Please note that we will not be able to replace the order, but you may be eligible for a refund.
Photos help understand what happened. Please attach a photo of the items you received and / or the receipt of the wrong order (check the delivery bag for a receipt).
Click on ‘I had a food safety issue with my order’ if you believe your order:
Did not follow the allergy or dietary restrictions you communicated
Posed a food safety risk
Resulted in a food-related illness / injury