Promo code didn't apply

You can see whether your promo code expired or applied to a previous order within the app.

To find redeemed and expired promo codes:

1. Tap the profile icon on the main screen bottom menu bar (icon on the farthest right)
2. Tap “Promotions”

• Active promotions appear at the top of the page. They display the expiration date, location it can be used in, and other details
• Redeemed and expired promos appear in the “PAST PROMOTIONS” section. Tap “VIEW RECEIPT” to see the associated order receipt.

Follow these tips when using promo codes:

• You must add promo codes before placing the order. You can’t apply a promo code afterward.
• Promo codes can only be used once. Any leftover credit on a single promotion does not apply to future orders.
• Each promo code has its own terms and conditions. Make sure you’re using it in the correct location and currency before the expiration date.

If the promo applied successfully you should see it included in the order charge checkout, just before hitting the Order button.

For more on how promo codes work, see this article.