This is a resource for stores who are looking for answers to their tax-related questions. However, if you have questions that are specific to your tax situation, or that are not answered here, we recommend that you contact an accountant, bookkeeper, or your local tax authority, as Uber does not give out tax advice.
If you look back at your merchant agreement, you’ll find that your store is the seller of all meals for tax purposes via the Uber Eats app. This means that you are responsible for collecting and paying any applicable sales tax (HST/GST/PST) to your proper local tax authorities. We don’t keep any of the collected tax.
You’ll be able to find further details on the tax you’ve collected in the Payments tab of Uber Eats Manager.
Uber relies on stores to self report their tax rates when they onboard. If you believe there is a mistake with the tax rate on a specific order, please contact support by clicking on the link at the bottom of this page and they will help fix the error. If you believe that you need to permanently change the tax for an item or items, you can do so by following these steps:
Uber Eats relies on the tax rate(s) you report during the onboarding process to determine the tax rate applied to your menu. You are responsible for paying and collecting all taxes.
If a tax rate was not submitted or was incorrectly reported, we are unable to proactively change the tax rate on your behalf, or to pay you for any incorrectly charged taxes.
If you find your tax rate(s) are set incorrectly, please feel free to update the rate on each incorrectly taxed item in Uber Eats Manager.
We do not currently have the ability to schedule tax rate changes. Instead, we recommend that on the day your tax rate change is set to occur, you follow the steps described in the What if there is an error with my tax rate? section to revise the tax rates in your menu.
Post- July 1, applicable taxes will now be charged on the marketplace fee. Uber will issue you proper invoices so that you may easily track and claim the appropriate input tax credits.
An invoice will be issued to you showing the amount of marketplace fees charged, the amount of tax charged, and include all relevant information to claim an input tax credit. You can find these invoices in the Payments tab in Uber Eats Manager.
The tax collected from the customer is listed in your CSV based on the current tax rate listed on each item. You can find this CSV by logging into Uber Eats Manager with your username, password, and PIN number. In the “Payments” section, you’ll see a button to download your CSV.
Should you need to adjust the tax rate, you can do so by editing your menu in Uber Eats Manager, as we went through in the “What if there is an error with tax rate?” section.
HST details are required to verify that you comply with local tax registration requirements.
Saskatchewan, Manitoba and British Columbia’s marketplace facilitator law applies to companies that create or facilitate a marketplace for retail sales and that collect payments from consumers and remit them to sellers in that marketplace. In Saskatchewan, Manitoba and British Columbia, Uber is a marketplace facilitator for store orders with Uber Eats. The marketplace facilitator laws shift PST (Saskatchewan, British Columbia) or RST (Manitoba) collection and remittance obligations from a store to the marketplace facilitator. In Saskatchewan, Manitoba and British Columbia Uber is now responsible for remitting PST or RST on orders made with the Uber Eats platform. Uber is not responsible for remitting GST or any other applicable taxes.
British Columbia ONLY: Effective July 1st 2022, the Government of British Columbia will require Uber to charge you applicable sales tax (PST) on top of your Marketplace Fee (MPF). This will be reflected on your invoices and payouts.
Uber will remit PST or RST on your orders made with Uber Eats directly to the government.
Any other taxes or similar fees collected on transactions that Uber Eats is not obligated by law to collect, report, and remit will be passed on to you as usual. In particular, you will still be responsible for remitting Goods and Services Tax (GST) collected on orders.
The amount of GST collected can be identified by subtracting the marketplace facilitator tax from the total tax amount paid on orders.
If you have any questions about how your tax filings may change, please contact the Ministry of Finance or your tax advisor.
Uber Eats facilitates the collection of applicable taxes on orders sold and on delivery fees, and forwards those taxes to you, the store. But because it is the store that charges the customer for the order and the delivery, you are responsible for remitting any applicable taxes to the appropriate tax authority.
The only exception is in Saskatchewan, Manitoba and British Columbia, where marketplace facilitator laws make Uber, and not the store, responsible for remitting PST or RST (but not GST) to the government.
Uber Eats is a Marketplace Facilitator for the following provinces:
Saskatchewan (Effective 2/1/2021) - Legislation can be found here.
Manitoba (Effective 12/1/2021) - Legislation can be found here.
British Columbia (Effective 7/1/2022) - Legislation can be found here.