Quality Score FAQ

What are the possible quality score tiers I can achieve?

Where to find your quality score in Uber Eats Manager

How is the quality score calculated

Improving your quality score (Quick tips)

Does the quality score replace the Top Eats Program?

Will I be notified if my store's quality score has dropped and it is going to be losing benefits or access to tools?

Disputing Sustainable packaging metrics

What benefits can you unlock with higher quality scores

I have more than one location. Where can I see more information about an individual store’s quality score?

I have more than one location. Where can I find the benefits each store has unlocked?

I have more than one location. How can I download a summary of all of my stores’ quality scores?

How is the "Operational excellence" metric calculated

How often is my quality score updated

How is the "Menu Details" metric calculated

How is the "Sustainable packaging" metric calculated

How is the "Ratings" metric calculated

How is the "Menu Markup" metric calculated