The Wait Time Fees allows you to be compensated for the time spent waiting for the User at the departure point of the lease.
Please note that you will not receive the Wait Time Fees in these cases:
Canceled leases or Uber Juntos.
When the departure point is located at airports and establishments.
If you think you should receive a Wait Time Fees, please fill in the box below.
There is no need to contact us again about the same issue, we know how important it is.
If your issue is related to a cash trip where the Rider did not pay the full or correct amount, please click here to report it.