तुमच्या Uber Eats डिव्हाइसला रीसेट करण्यासाठी अतिरिक्त समस्या निवारण पावले

You’ll need your Wi-Fi network name and password to complete setup. This process may take up to 30 minutes. For detailed instructions including illustrations see here.

Note: You may have received a QR code to reset your device. QR codes are no longer needed and you can now follow the steps below to get back online.

Step 1: Reset Your Uber-Managed Tablet

Follow this sequence to factory reset your device:

  1. Open Settings
  2. Go to System > Reset Options (or use the search bar to search for “Reset”)
  3. Select Erase all data (factory reset)
  4. Confirm by selecting Erase all data

Step 2: Connect to WiFi

  1. Connect the device to your local WiFi network, if prompted.

Note: Devices with a SIM card do not require Wi-Fi.

Step 3: Set Up Your Uber-Managed Tablet

  1. The device will begin setup. You should see a “Setting up work device…” screen.
  2. Follow any additional prompts that appear.
  3. Once setup has started, the Ivanti Go app will launch.
  4. In the Ivanti app, tap the menu icon in the top-left corner.
  5. From the menu, tap “Kiosk” and enable permissions.
  6. The device will now enter kiosk mode.
  7. Once setup is complete, confirm that the Uber Eats Order Manager app is downloaded and working. This process may take several minutes.

Step 4: Open the Uber Eats Order Manager App

  1. Open the Uber Eats Order Manager app
  2. Tap “Get Started”
  3. Your device will automatically log in using your credentials
  4. Connect your receipt printer through the Uber Eats Order Manager app

You should now be able to take orders.

If you’re having trouble connecting your receipt printer, please watch the setup video for a step-by-step walkthrough.

Troubleshooting

If the tablet asks you to sign into a Google account, automatic setup did not work. Follow the step-by-step walkthrough, watch the video here.

  • Option 1: Download the Uber Eats Order Manager app
  • Option 2: Access Uber Eats Order Manager on the web
  • Option 3: Self serve device replacement

Option 1 | Download the Uber Eats Order Manager app

This guide walks you through setting up a new Android device, downloading the Uber Eats Order Manager app from the Google Play Store, and logging into your store account. For a video walkthrough of this option, watch here.

Step 1: Connect your device to Wi-Fi and sign in to the Google Play Store.

  • If you do not have a Google account, please create one to proceed.

Step 2: Download the Uber Eats Order Manager app from the Play Store

  1. Open the Google Play Store on your Android device.
  2. Tap the search bar at the top of the screen and type Uber Eats Order Manager. (Note: If it does not appear as the first result, check for a sponsored listing or look for the app published by Uber Technologies, Inc.).
  3. Select the app and tap Install.

Step 3: Log in to the Uber Eats Order Manager app

  1. Open the Uber Eats Order Manager app.
  2. Enter the credentials associated with your store account. Having trouble locating your UEO credentials? See here.

You should now be able to accept orders.

Option 2 | Uber Eats Order Manager Web

For Restaurants

Instructions for logging in to the web platform:

  1. Open Uber Eats Orders on web
  2. Enter the credentials (email and password) associated with your restaurant account. Having trouble locating your UEO credentials? See here.

Note: This browser tab must remain open to stay online. The functionality of the web platform is limited; your device may not chime or connect directly to an external receipt printer.

Having trouble logging in or forgot your username or password? Find the number listed for your country here to contact.

Option 3 | Self Serve Device Replacement

If you’re having trouble connecting your device, please follow the steps below to replace it using the self-serve option: 1. Log in to Uber Eats Manager 2. In the Homepage, click on the Stores dropdown, then select Devices 3. Select the shop, then click Replace 4. Select the correct device, then click Confirm replacement

The tablet replacement request has now been placed!

NOTE: This feature is only available for locations that have been unsuccessful in regaining device or online access since May 22, 2026.

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