To simplify pickups and dropoffs, users can opt to share their exact GPS location. This feature helps you see both the destination they’ve set in the app and their actual location, so you can navigate to them more easily.

Where to go for pickups

• Navigate using the app: Go to the pickup location shown in the Uber app.
• Having trouble? If you can’t locate the user, contact them through the app to agree on the best place to meet.

Understanding location indicators

• Red pin: Marks the pickup or delivery location entered by the user.
• Blue circle: Indicates the user’s actual GPS location, visible once you reach the destination entered in the app.

When user locations aren’t visible

Not every trip will show the user’s location. Here’s why: * Optional sharing: Users can choose whether to share their GPS location. * No blue circle? If you don’t see a user’s actual location, it means they have not enabled location sharing.