Completion rate

  • Your completion rate is the portion of delivery trips you finish after saying you will do them
  • For instance, if you accept 10 delivery requests and complete 9 of them, your completion rate is 90%
  • Keeping your completion rate high is key because it helps provide a dependable service to businesses and customers

What should I do if I can’t complete a delivery? If you have an accident or any problem that stops you from finishing a delivery:

  1. Contact our Support team immediately for assistance
  2. We’ll update the customer who is waiting for their order