We're introducing a new pickup and dropoff experience in a limited number of cities designed to make POOL routes more direct and the experience less stressful for drivers.
With Express POOL, riders come to you. Instead of picking up each rider at the door, Express POOL riders choose to walk to meet you at a spot along the route. And, dropoffs work similarly. With Express POOL, riders choose to get dropped off at a spot near their final destination and walk the rest of the way.
If a rider requests Express POOL, you'll see in your app that they've chosen to walk to and from the pickup and dropoff.
With Express POOL, you'll earn the new flat fare for every added pickup stop, in addition to your usual POOL fares.