Uber doesn’t tolerate the use of alcohol or drugs by drivers using the Uber app. If you believe your driver may be under the influence of drugs or alcohol, please have the driver end the trip immediately.
After the driver has ended the trip, report your experience to Uber.
Also, you can also submit a report to Uber by:
Going to our help page website here (https://help.uber.com/riders/article/safety-incident-reporting-line?nodeId=d3551d19-cb72-43c5-813f-8042009ecc01)
Contacting Uber’s Safety Incident Reporting Line at 1-800-285-6172
Emailing customercomplaints@uber.com
You can also submit a report to the City of Seattle’s Department of Finance and Administrative Services by:
Visiting seattle.gov (https://www.seattle.gov/your-rights-as-a-customer/file-a-complaint/taxi-for-hire-and-tnc-complaints)
Calling 206-684-2489
Emailing consumerprotection@seattle.gov
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