2.3 - Onboarding

Once you’ve created your account and successfully submitted some of your information and documents, there are a few final steps to activate your account and start driving.

Make sure you already have your Private Hire Licence. If you don’t have your Private Hire Licence yet, visit this page to learn how to:

If you already have a Private Hire Licence, follow these next steps:

1 - Complete the Uber Learning (Onboarding) course from this Link.

Use your Uber Driver account details to log in.

This is a virtual onboarding course that helps you familiarise with the Uber app and its features. It is necessary that you complete the course. After that, you’ll be given a link to book an Onboarding appointment at your local Greenlight Hub to complete your onboarding process.

2 - What to expect during your Onboarding appointment at your local Greenlight Hub:

-Checking your documents:

  • We will check your Private Hire Licence (paper and badge) and valid UK Driver’s Licence in person, bring these documents with you as we can not accept any photos or scans
  • We will also check the rest of the relevant documents you submitted and provide support if needed

-Driver profile photo:

  • We will verify and take your profile photo in the Greenlight Hub

-Council and Uber regulations:

  • We will show you a quick presentation on the local regulations to follow

After your Onboarding appointment at your local Greenlight Hub, follow the next step: