Congratulations on signing up with Uber Eats!
If you signed up online and are eligible to join the Uber Eats platform, a representative will reach out to you within 24-48 hours of signup. They will contact you via the email and phone number entered during the sign-up process. If at any point you want help sooner, please call 1-833-ASK-EATS and press 1 for Restaurants (includes all merchants), then press 2 if you haven't taken orders yet.
See below for what to expect next, in addition to helpful resources to make the most of your partnership with Uber Eats.
DAY 1: WELCOME! WHAT TO EXPECT AND FIRST STEPS TO TAKE
Your login credentials (your email / username and password) for Restaurant Manager (http://restaurant.uber.com/) can be found in an email you should have received titled "Welcome to Uber Eats".
Learn about the primary tools you'll be using such as Restaurant Manager, Restaurant Dashboard, and Menu Maker.
To ensure you get paid, log into Restaurant Manager and enter your banking info.
Add more users to Restaurant Manager by navigating to the User's tab and add any new users' email addresses (note: users must have existing Uber account)
DAYS ~2-4: CHECK OUT YOUR MENU!
Review and make any adjustments you'd like to your menu, hours, or tax rates in Menu Maker
To access Menu Maker, log into Restaurant Manager and click on the Menu tab
DAYS ~3-5: RECEIVE YOUR TABLET (For Restaurants using an Uber Eats Tablet)
If you're still waiting for an Uber Eats Tablet, and want to use your own in the meantime, check out your options below:
DAYS ~5-7: LOGIN TO START ACCEPTING ORDERS!
Learn how to navigate and use Restaurant Dashboard
Learn what to expect on your first day of orders
Take advantage of our various marketing tools to quickly market to customers and let them know you're open for business on the Uber Eats platform.
ANY QUESTIONS OR NEED HELP? FOLLOW THE STEPS BELOW:
-Call 1-833-ASK-EATS (press 1 for Restaurants, then press 2 if you haven't taken an order yet) or reach out with the link below