Veelgestelde vragen over zakelijke Uber Eats-vouchers

Can I use my Uber Eats voucher for rides?

Your voucher may also cover rides if the business allows. The app will tell you whether your voucher can be used only for Uber Eats orders, or if it can be used for both orders and rides.

My Uber Eats voucher isn’t applying to my profile, what can I do?

Check to ensure you’re using your personal profile or unmanaged business profile when claiming the voucher. Uber Eats vouchers can only be used with a personal profile or an unmanaged business profile.

Can I use my Uber Eats vouchers for tips?

The voucher may cover a percentage of tips if the business allows (the app will tell you how much the voucher covers). Any order or tip amount that exceeds the voucher amount will be charged to your personal payment method.

Can I use my Meal Voucher (applicable in some countries) and Uber Eats vouchers on the same order?

No, you cannot apply the Meal Voucher and Uber Eats voucher to the same order.

Where can I see the voucher restrictions?

To check the restrictions on a voucher: 1. Open the Uber Eats app. 2. Select the profile icon and then “Account.” 3. Select “Wallet” and scroll down to “Vouchers.” 4. Tap the voucher to see restrictions and details.

You can also view the voucher details in your cart when placing an order in the app or on ubereats.com.

What type of restrictions are there?

Restrictions can vary depending on the type of voucher you have. Common restrictions can include: delivery location, merchant types, or item level restrictions (i.e alcohol, cigarettes, groceries, etc). To verify what restrictions your voucher has, see the instructions above.

I’m having trouble viewing Eats Vouchers on my app, what can I do?

To see Uber Eats vouchers in the Uber Eats app, make sure you have the latest version of the app. Update your app or uninstall then reinstall it from the App Store or Google Play Store. If your app is updated, try force stopping and restarting the app.