How are prices calculated?

Based on data from completed trips, we estimate prices by looking at factors like ride demand volume, traffic, and tolls. Specific business products may have higher prices if additional offerings are added to the product, such as priority pick up.

In most cities, you’ll see an upfront price when booking a ride. This is based on the estimated trip length, but can also include:

• A base rate
• Tolls and surcharges
• High ride demand pricing
• A booking fee
• Route-based adjustments
• Additional fees for WAV and Assist trips (in select cities).
  

When you request a ride, you’ll be charged the upfront price when the trip ends. In rare situations, your final price might differ from the upfront price.

On Uber Health and Central, you’ll see upfront prices for scheduled and immediate rides and price estimates for flexible rides.

In some cities, upfront pricing isn’t available or is only available for real-time rides.

Will I pay tolls or surcharges?

You might have to pay estimated tolls and surcharges, which can include:

• Trips to or from airports, events, seaports, stadiums and other venues
• Government fees imposed on rideshare services

If the predicted route used to generate your upfront price included an estimated toll or surcharge, it will be automatically included in your trip price.

Depending on the charge and location, surcharges might be:

• Kept by the driver
• Paid by the driver to Uber or Uber-related entities
• Passed through in whole or in part to a governmental agency or other third party

You might have to pay tolls or surcharges after a trip, making your final payment differ from the upfront price you saw when arranging the ride.