Helping to Create a Safe Experience:
At Uber, the safety of everyone who uses our platform is a top priority. We use technology and policies to help promote safe interactions.
While Driving:
- Your car is GPS-tracked during trips for route and location monitoring.
Account Verification:
- Both riders and drivers must provide personal details to verify their identities.
- These details remain confidential and are essential for a secure experience.
Ride Information:
- Riders see your first name, photo, and your car’s make, model, and plate number. This helps them confidently identify you.
Your Rights:
- You can always decline or cancel trip requests if you feel unsafe.
- If a trip feels unsafe, you can end it immediately after pulling over.
Feedback Matters:
- Following each ride, drivers and riders rate one another and can share feedback.
Remember, everyone’s safety is our collective responsibility. If you have any concerns or need support, Uber is here to help.