Over time Uber has developed new features with the aim of providing access to Uber to more Users, and thus be able to change the way more people move.
One of these features was to include cash as one of the forms of payment for Users, which represents a great opportunity for Users in Mexico, as well as more travel requests for your fleet.
Cash trips present a small difference compared to trips with a digital payment method (credit / debit cards), since with this option, at the end of each trip the application will show the Driver the amount in cash that he should receive from the User. For their part, Users will pay in cash directly to the Driver, instead of being charged through the application.
Tip: You can learn more about how cash trips work for Drivers, as well as frequently asked questions at the following link.
It is very important that you, as a Fleet Partner, know how cash trips work since they can generate negative balances in the earnings of your Driver Partners and, therefore, pending amounts in your fleet. That is why below we share all the information you need to carry out a solid administration of the balance of your fleet.
Why do cash trips generate pending amount?
All trip rates made through the Uber application (regardless of the payment method), are mainly made up of 3 elements:
Driver Earnings
They are the earnings obtained on the trip, which can be generated by the concept of the travel rate, dynamic rates, cancellation fees, or extras granted by the Users.
What is paid to Uber
This element includes the Service Fee paid by the Driver Partner for the use of the application and the Application Fee paid by the User, which is used to cover security, regulatory and operational costs, as well as insurance in all trips.
What is paid to a third party
They are the taxes on the User rate, the Partners’ earnings and the service rate that must be transferred to the SAT.
When a trip is completed with the cash payment method, the driving partner receives the user’s final fare instantly, and therefore will receive, in addition to their earnings, the amounts corresponding to what is paid to Uber (which includes the Service Fee and Application Fee) and what is paid to a third party (Service Fee tax), which you must deliver to Uber.
If the Drivers in your fleet complete more trips with cash than with an electronic payment method during a week, it is likely that you could end up with a negative earnings balance and therefore generate a debit to your account.
Remember that fleet pending amounts are the responsibility of the Fleet Partner, so having a clear agreement with your Driver Partner on cash management is crucial for good management.