Reservations, or Uber Reserve, is an option that lets you request rides at least 30 minutes in advance. Reservations can be created in many areas, and the option is expanding to new cities.
To request a reservation, open your app and follow these steps:
When you request an Uber Reserve trip, the trip price you see will be an estimate that includes a reservation fee, which may vary depending on the pickup location and the day and time of your trip. This fee is paid by riders for their driver’s additional wait time and time/distance spent traveling to the pickup location.
Select the Reserve icon on the home screen, then use the Upcoming trips section to cancel, update, or review your upcoming reservations at any time.
You can cancel a reservation at no charge up to an hour before the start of the ride.
If you cancel less than 60 minutes before the scheduled start time and the reservation has already been accepted by a driver, you’ll be charged a cancellation fee.
A reservation can be canceled at no charge if the driver is expected to be more than 10 minutes late once they start heading toward the pickup location.
You can find the cancellation fee amount that applies to your trip by selecting See terms from the in-app time selection screen that appears when you reserve a ride, and scrolling down to your preferred product type.
Reserve airport pickups let you plan your pickup from the airport in advance. You can focus on making your way through the airport, and your driver will be waiting once you select Pick me up.
If reserving an airport pickup isn’t available in your area, the app will notify you to request an on-demand trip after your flight.
The driver gets notifications through the app if your flight is delayed, will land early, and once you land. Wait time is included once your flight lands, allowing time to retrieve luggage if needed. Your driver will be waiting at the airport, but won’t proceed to the curb until you notify them in the app that you’re ready. Standard Uber Reserve cancellation fees will apply.
When possible, a driver will accept your request before the pickup time rather than shortly before the ride. You’ll be notified when a driver accepts your trip request in advance.
Reservations automatically determine the right pickup or dropoff time for the trip based on your chosen departure or arrival time.
Drivers will arrive a few minutes early for your pickup, and they’ll wait:
All reservations will have an upfront price, which includes a reservation fee.