Gift cards allow you to load additional Uber Cash balance to your Uber account.
To redeem a gift card:
1. Make sure you have the latest version of the Uber app or Uber Eats app
2. Go to Account icon in your app
3. Tap on “Wallet”
4. Tap on “+ Gift Card”
5. Tap "Enter Gift Code"
6. Enter the card’s Gift Code
Once a gift card is added to an Uber account, it can't be transferred.
You can't reload a gift card, but you can (subject to your existing Uber Cash balance) add up to AU$1,000 in gift card credits to your Uber Cash balance in your Wallet account. As you use up your Uber Cash, you can add more.
Uber may be unable to, or we may refuse a request to, load Uber Cash from a Gift Card, if loading Uber Cash from an Uber Gift Card or other accepted Payment Method makes your aggregate balance exceed your AU$1,000 balance limit.
HOW TO BUY UBER GIFT CARDS
You can buy gift cards from several retail locations, at uber.com/gift-cards, or in the Uber app or Uber Eats app.
BUY ON OUR WEBSITE
Uber gift cards can only be used to top up Uber Cash in the country where the gift card was purchased i.e. Australia. They can't be used for family profiles or scheduled rides.
Uber Cash from Gift Card top ups will apply to your next trip or order by default but you can select a different payment method before you make your request:
1. Enter your destination
2. Tap the credit card info at the bottom of the next screen
3. If you have more than one profile, tap "Change payment method"
4. Toggle "Uber Cash" to turn them off (Uber Cash will be turned off only for that ride or Eats transaction)
If your Uber Cash isn’t completely used up, the remaining balance can be applied to your next ride or Eats order.
HOW TO ADD AN ALTERNATIVE PAYMENT METHOD
You'll be prompted to top up Uber Cash or add a payment method before you request a ride if your Uber Cash balance is less than the cost of your trip or when using Uber Cash to pay for an UberEats order. An authorization may be made on that payment method, but it will be voided once Uber Cash is charged.
If you need help with a gift card, please select the link below that most closely matches the issue:
If you want to know more about Uber Gift Cards. Please click the link below: