Drivers must comply with all applicable state, federal and local laws governing the transportation of riders with disabilities.
- A driver’s violation of the laws governing the accommodation of riders with disabilities constitutes a breach of the Technology Services Agreement.
- Accordingly, drivers are expected to accommodate riders using walkers, canes, folding wheelchairs or other assistive devices to the maximum extent feasible.
- Any report of unlawful discrimination will result in the temporary deactivation of a driver’s account while Uber reviews the incident.
- Confirmed violations of the law with respect to riders with disabilities may result in permanent loss of a driver’s access to the Uber app.
More information on Accessibility at Uber can be found below.