If you lost an item on a trip, the easiest way to hopefully recover it is to contact the driver directly. Confirm if they have your item, then arrange a time and place to get it back.
Tap the link below to contact your driver.
Drivers may be on the road and unable to respond right away, so please be patient. If your driver doesn’t pick up, leave a voicemail describing your item and the best way to contact you.
Remember that neither we nor drivers are responsible for items left in a vehicle after a trip ends.
We cannot guarantee that a driver has your item or can deliver it to you, and we’re unable to provide insurance, reimbursement, or replacement for items lost on a trip.
When you or the driver notifies us that your item has been returned, we may charge a fee (amount varies per country) to your account and send a receipt. This entire fee is passed to the driver for the time they have taken out of their personal schedule to return your item.
Once your driver has confirmed they have your item, set up a meeting time and place that is convenient for everyone. We recommend meeting in a safe, public location.
While we do sincerely hope you get your item back soon, neither Uber nor drivers are responsible for any items left in a vehicle after a trip ends. We’re here to help, but cannot guarantee that a driver has your item or can deliver it to you since they are independent contractors.