I think my account was hacked

Reporting Unrecognized Charges:

If you’ve noticed a charge on your credit or debit card statement that does not appear under your Uber account activity, you may be seeing an unrecognized charge. If you’re unsure about the charge or need assistance identifying it, please contact our support team using this link.

Reporting Unauthorized Activities:

If you notice suspicious activity on your account or think someone else used it, your account could be compromised.

If you can’t sign in to your account, try resetting your password. If you still can’t sign in, please continue below.

Suspicious activity can include:

  1. Orders on your Uber account you didn’t request
  2. Phone calls or text messages from delivery people about orders you didn’t request
  3. Receipts for orders you don’t recognize on your account
  4. Changes you didn’t make to your account, payment profile, password, or email

If you’re still unable to access your account or believe your Uber account is compromised, let us know below and we’ll be in touch to help.