Issue with ID verification

Alcohol deliveries work differently than regular deliveries because alcohol is an age-restricted product. Whenever they deliver alcoholic items, couriers are required by law to validate age and identity with a valid, government-issued photo ID.

If you experienced an issue with ID verification or the courier didn’t verify your age or identity, please contact Support and we’ll review this report.

An automated message will be sent here to confirm this is really you. Please open it and choose “Confirm email address” to be connected with a member of our team. Writing in from