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Changing rider ratings

After every completed trip you will be asked to rate your riders between 1 and 5 stars. When a trip is canceled, neither the rider nor the driver will be able to leave a rating.

Please take time to consider the most appropriate rating for the rider's behavior during the trip. We do not change rider or driver ratings once they have been entered into the Uber app.

If you had an issue with a rider that you'd like to tell us more about, let us know by using the link below:
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