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I had too many riders for my vehicle

We understand that picking up a larger group of riders can present additional challenges.

Uber is committed to safety for everyone. Please do not allow more riders than your vehicle has seat belts for. If more than the maximum number of riders are attempting to enter your vehicle, politely decline from starting the trip. Instead, suggest that some or all of them can request a larger or additional vehicle.

If you completed an UberX trip with more than 4 riders and your vehicle's capacity is greater than 4 occupants, please let us know here. We will review the trip fare and make any necessary adjustments.
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