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I'm not getting trip or delivery requests

If you're online but not receiving many (or any!) trip requests, we recommend that you:
- check you're within your approved service area
- check that you're using the Uber driver app and not the Uber rider app
- drive to an area in the city with higher demand
- restart your phone or driver app

If your vehicle has been approved for more than one Uber vehicle option (for example, uberX and uberBLACK), try switching vehicle options.

If you're still not receiving trip requests after trying these steps, please let us know here. We're happy to help.
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