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Why is my background check taking longer than expected?

Some background check reports take longer than average to complete. Some delays are a normal part of the screening process and are not a cause for concern. Delays happen because Checkr is verifying information with county courthouses. For instance, if a courthouse does not provide an electronic resource for court records, Checkr must request records in person.

Once your report is finalized, Checkr will provide this report to Uber for review. Please note that Checkr does not make a decision on eligibility - they provide Uber with the report that is used to make our decision.

You can track your background check status by logging into Checkr's applicant portal using the link below.
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